Guarantee
At our practice, we offer a guarantee on dental services because we are confident in the high quality of the treatments performed and the materials used. We make sure that every patient feels safe and confident that their treatment has been carried out professionally and with due care.
Warranty conditions
Conditions for maintaining the guarantee
- follow-up appointments in our offices as prescribed by your doctor or at least every 12 months
- undergoing oral hygiene (i.e. scaling and plaque removal) in our offices as indicated by the doctor or at least every 12 months and maintaining good oral hygiene as recommended by the dental hygienist or attending doctor
- taking of follow-up x-rays in our offices at scheduled intervals after the completion of treatment
Guarantee - light-cured fillings
- adults - 1 year
- children - 1 year
- in case of missing teeth - individually agreed guarantee
- in case of bruxism - no guarantee
Guarantee - crown-root inlays
- adults - 1 year
- in case of missing teeth - individually agreed guarantee
- in case of bruxism - no guarantee
Guarantee - porcelain restorations
- adults - 1 year
- in case of missing teeth - individually agreed guarantee
- in case of bruxism - no guarantee
- in case of restoration of all missing teeth up to 6 months - 1 year
Guarantee - Removable dentures
- adults - 1 year
- in case of missing teeth - individually agreed guarantee
- in case of restoration of all missing teeth - 1 year
- in case of missing teeth - no guarantee
Guarantee - Implants
- BICON system - 10 years
- in case of missing teeth - individually agreed guarantee
- in case of bruxism - no guarantee
- in case of missing teeth - no guarantee
Very rarely (approx. 2% cases), it happens that an implant can be rejected by the body. If such a situation happens to one of our patients, we assure you that no additional costs are incurred. We will place the second implant free of charge. However, if it turns out that the implant is again not accepted by the patient's body, we will reimburse all costs incurred in connection with the procedure.
The guarantee does not cover
- endodontic re-treatment
- tooth previously treated in another surgery with periapical lesions
- treatment of inflammation of the alveolus after extraction
- fillings in teeth that are in an abnormal bite
- treatment of pulpitis which occurred after filling a deep cavity or grinding the tooth - the patient in this situation bears the costs of endodontic treatment
- temporary works (veneers, crowns, temporary bridges, immediate dentures)
- fractures of dental crowns undergoing endodontic treatment
- crown fractures of teeth after endodontic treatment not reinforced with a root-canal post and not protected with a crown
- Patients diagnosed with bruxism - in the case of missing teeth or malocclusion, the guarantee is agreed individually with the treating doctor
- work carried out at the express request of the patient despite having been informed of the absence of this guarantee
The warranty does not cover defects
- resulting from accidents (mechanical injuries as well as fractures of dental crowns between endodontic appointments)
- resulting from natural bone loss and periodontal changes
- resulting from non-compliance with the rules of oral hygiene
- resulting from co-morbidities (e.g. epilepsy, diabetes, conditions after chemotherapy and/or radiotherapy)
- due to the restoration of only part of the missing teeth, which overloads the prosthetic restoration
- resulting from deviating from or interrupting the treatment plan
